Frequently Asked Questions

Everything you need to know about bringing comfort to your home.

What is the typical delivery timeframe for furniture items?

Standard shipping usually takes 5 to 10 business days. For larger furniture pieces requiring white-glove delivery, please allow 2 to 3 weeks for scheduling and transit.

Do you offer a warranty on your home decor and furniture?

Yes, all FlyAchilles furniture items come with a limited 1-year warranty covering manufacturing defects and structural integrity under normal residential use.

Can I return an item if it doesn't fit my space?

We offer a 30-day return policy for most items in their original packaging. Please note that a restocking fee may apply to oversized furniture returns.

Are the materials used in your products sustainably sourced?

We prioritize sustainability by partnering with manufacturers who use FSC-certified wood and eco-friendly textiles whenever possible to ensure a smaller environmental footprint.

How can I track the status of my order?

Once your order ships, you will receive an email with a tracking number and a link to our carrier's website to monitor your package's progress in real-time.

What payment methods do you accept?

We accept all major credit cards, PayPal, and flexible financing options like Affirm or Klarna to help you create your dream home now and pay over time.