Returns & Exchanges
At FlyAchilles, we want you to be completely satisfied with your home sanctuary. If your purchase doesn't perfectly fit your space, we offer a 30-day return policy on all eligible furniture and decor items.
Initiate Your Request
Log in to your account and select the order containing the item you wish to return, or contact our support team with your order number.
Prepare the Package
Securely pack the item in its original packaging, ensuring all hardware, assembly instructions, and protective materials are included.
Print and Attach Label
Download your prepaid shipping label from our portal and affix it clearly to the outside of the box, removing any old shipping marks.
Drop Off and Refund
Hand your package to the designated carrier; once our warehouse inspects the item, your refund will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing